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How to activate your included tour Insurance

Yes, complimentary travel insurance covering up to 100,000,000 VND is included with all Motorventures tours. However, to activate the coverage, you must provide the exact passport information for everyone in your group. You can submit this information during the online booking checkout, or add it later by visiting the "Insurance" tab on our website and looking up your reservation using your booking number or email.

How do I activate my Ha Giang Motorventures tour insurance? Complimentary travel insurance (up to 100,000,000 VND) is automatically included in your tour, but you must manually activate it by submitting your exact passport details. You can do this during the initial booking checkout screen. If you already booked, simply go to the "Insurance" tab on our homepage, pull up your reservation using your Booking Number or email, and enter your passport details there.

At Motorventures, your safety on the loop is our absolute top priority. That is exactly why complimentary travel insurance is already integrated into your tour package.

However, this coverage is not automatic. To legally activate this policy, you must provide accurate passport information for yourself and everyone in your group. If the information is incomplete, incorrect, or missing, we cannot register your insurance, and you will not be covered during the trip.

Here is everything you need to know to get protected.

A high-angle shot of a smiling female traveler wearing a yellow jacket and a traditional red ethnic headscarf, looking up at the camera while gently holding a small puppy at a rural, terraced homestay in Ha Giang.

Ha Giang experience

Your Insurance Benefits

- Coverage Limit: Up to 100,000,000 VND.

- Policy Details: You will receive a comprehensive breakdown of all policy details via email when you arrive at our basecamp to begin your tour.

How to Register Your Passport Information

Depending on where you are in the booking process, follow the steps below to ensure you and your group are fully covered.

Scenario 1: You Are Currently Booking a New Tour

If you are in the middle of booking your adventure on our website, follow these exact steps before closing the page:

1. Book Tour: Select your preferred tour dates and package options.

2. Fill in Tour Info: Complete all required tour details (please ensure every field is filled out completely).

3. Submit: Click submit (you can also enter any affiliate or discount codes you have at this stage).

4. Confirm: Review and confirm your final booking details.

5. Enter Passport Details: Carefully type in the exact passport information for every single person in your group. It must match your physical passports perfectly.

6. Save: Click the save button at the bottom.

7. Done: Once the screen displays "Saved", your insurance information has been successfully registered!

Scenario 2: You Already Booked, But Forgot to Add Your Passport Info

If you rushed through the checkout process and forgot to add your passport details, do not worry! You can easily add them to your profile later.

1. Go to the Website: Navigate to the "Insurance" tab on the main Ha Giang Motorventures homepage.

2. Locate Your Booking: Search for your reservation using either your Booking Number (found in your confirmation email) OR the Email Address you used to make the booking.

A screenshot of the Ha Giang Motorventures website insurance information page, displaying a "Verify your booking" form with input fields for a booking code and an email or WhatsApp number.

Motorventures Insurance verification portal

4. Enter Passport Details: Carefully type in the exact passport information for all travelers on your reservation.

5. Save: Click the save button.

6. Done: Once the screen displays "Saved", you are fully covered and good to go!

Quick Reference Summary

Booking Status Where to Add Passport Details Required Information
Currently Checking Out Directly on the final booking confirmation page. Exact details matching physical passports.
Already Booked The "Insurance" tab on our homepage. Booking Number or Email, plus passport details.
Just Received Email Click the direct link in your confirmation email. Exact details matching physical passports.

⚠️ Check Your Inbox! If you just completed a booking, please check your email! We always include a direct link to the Insurance Registration Page in your confirmation email. If you haven't filled out your passport details yet, simply click the link in that email to jump straight to the form.

Remember: No accurate passport info = No insurance coverage. Please take two minutes to fill this out so you can ride the loop with total peace of mind!

📅 Book Your 2026 Ha Giang Loop Tour with Motorventures to get insurance! 

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